What is the check-in and check-out policy at Citysteps Hotels Newcastle West?
Check-in is from 15:00 and check-out is by 11:00.
53 photos
Citysteps Hotels Newcastle West – Hotel near airport in Newcastle upon Tyne
55US$
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Key details
Hotel overview and key features
159 Elswick Road,
Newcastle upon Tyne,
United Kingdom,
NE4 6SQ,
Tyne and Wear
- Close to the Discovery Museum
Very good
7.7
2.8
Loved by Citysteps Hotels Newcastle West guests
"I liked the fact that the desk was mand 24/7, and also that there was free coffee and tea and bottles of water."
"The double room was luxurious."
"I wa really surprised to get toiletries in my room"
Location
Citysteps Hotels Newcastle West is situated in the heart of Newcastle, providing easy access to popular attractions like the
Rooms
The hotel offers a variety of accommodations, including
Dining
Citysteps Hotels Newcastle West features an
Business
For business travelers, the hotel provides
Children
Family-friendly accommodations ensure that children have a comfortable stay at Citysteps Hotels Newcastle West. The hotel offers facilities that cater to the needs of families traveling with kids. Special
Highlights
Location: Easy access to Newcastle attractions
Rooms: Family rooms for larger groups
Dining: On-site dining area with varied options
Business: Meeting rooms with presentation facilities
“If you're seeking an affordable base while exploring Newcastle, this could be it. What stands out is its proximity to attractions such as St James' Park and the Theatre Royal, coupled with practical amenities like free Wi-Fi and express check-in. It's a solid choice for those prioritizing convenience and budget.”
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Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
Standard Studio
2 persons
120 sq. feet
1 Double bed
Heating
room details
Single Room
2 persons
120 sq. feet
1 Single bed
Heating
room details
Double Room
2 persons
120 sq. feet
1 Double bed
Heating
room details
Standard Triple Room
2 persons
120 sq. feet
1 Single Bed or 1 Double Bed
Heating
room details
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Prices and Availability
Check availability and prices for your travel dates right now!
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Room service
Children
- Game room
Spa & Leisure
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Location info
159 Elswick Road,
Newcastle upon Tyne,
United Kingdom,
NE4 6SQ,
Tyne and Wear
Map view
159 Elswick Road,
Newcastle upon Tyne,
United Kingdom,
NE4 6SQ,
Tyne and Wear
City landmarks
Museum
Discovery Museum
4300 ft
Market
The Quayside
1.5
mi
Museum
Life Science Centre
5200 ft
Bridge
Gateshead Millenium Bridge
1.6
mi
Market
Grainger Market
1.2
mi
Night club
Newcastle Castle
1.3
mi
Museum
The Great North Museum
1.3
mi
Bridge
The Tyne Bridge
1.3
mi
Cinema
Tyneside Cinema
1.4
mi
Park
Leazes Park Lion Sculture
1.1
mi
Gallery
Baltic Centre for Contemporary Art
1.7
mi
Monument
Grey's Monument
1.4
mi
Landmark
Grey Street
1.4
mi
Gallery
Laing Art Gallery
1.3
mi
Landmark
Belsay Hall
2700 ft
Museum
Victoria Tunnel
1.9
mi
Church
Cathedral Church of St Mary
5200 ft
Stadium
St James' Park
1.0
mi
Landmark
Newcastle Cathedral
1.3
mi
Church
Saint Nicholas Cathedral
1.3
mi
Bridge
Swing Bridge
1.3
mi
Bridge
High Level Bridge
1.2
mi
Event hall
O2 Academy Newcastle
5200 ft
Landmark
Grainger Town
1.4
mi
Park
Exhibition Park
1.5
mi
Mall
Eldon Square
1.3
mi
Landmark
Newcastle United FC
1.0
mi
Opera House
Tyne Theatre and Opera House
4800 ft
Landmark
Downtown shopping
1.4
mi
Landmark
Dunston Staiths
2.5
mi
Restaurants
Pizza Addict
2900 ft
7 Elswick Road
Rural Products
3000 ft
281 Westgate Road Newcastle
Persian Delight
3000 ft
276 Stanhope Street
Moulin Rouge Cafe and Grill
3700 ft
233 Westgate Road
George Street Social
4300 ft
45-51 George Street
Explore Newcastle upon Tyne
Local Highlights
Discovery Museum
16 minutes' walk
Maritime history and local innovations showcased in engaging exhibits. Free admission and family-friendly activities available.
Life Science Centre
19 minutes' walk
Interactive science exhibitions with a planetarium and 4D motion ride. Perfect for families and science enthusiasts.
Newcastle Castle
25 minutes' walk
Historic site with medieval architecture and spectacular views. Guided tours provide insight into Newcastle's rich history.
Pizza Addict
11 minutes' walk
Casual eatery known for gourmet pizzas and vibrant atmosphere. Great for families with a variety of toppings to choose from.
Persian Delight
11 minutes' walk
Authentic Persian cuisine with a warm ambiance. Signature dishes include kebabs and vegetarian options are available.
Moulin Rouge Cafe and Grill
14 minutes' walk
Charming eatery with a diverse menu and themed decor. Reservations recommended for evening dining and group gatherings.
O2 Academy Newcastle
20 minutes' walk
Popular live music venue hosting a variety of performances. Great for nightlife, with events ranging from concerts to club nights.
Tyneside Cinema
25 minutes' walk
Historic cinema featuring indie films and a cozy cafe. A perfect spot for families, couples, and film enthusiasts.
Getting around
Looking for early discounts?
Get airport hotel deals before everyone else
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
9
Guest scores and detailed hotel feedback
Past guest experiences and opinions
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Pros
Friendly staff
Clean room
Comfy bed
Free pool
Convenient location
Cons
Lost item
Door opening
Guest reviewsbased on 181 reviews
Harry from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed:January 09, 2026
9/10
clean roomcomfortable bed
the staff proved very helpful . my room was nicely decorated and clean. the bed was very comfortable too.
the room was a bit small.
0 Helpful
Logan from United States
Single
double room
3 nights in November 2025
|
Reviewed:January 09, 2026
9.0/10
amazing stay! totally recommend!
brand new furnituretea varietyfriendly staffdistant location
the ensuite room was perfect for me! everything inside was brand new, just as i wanted. there was no kettle in the room, but a good variety of tea and coffee was available for free in reception. the staff were very friendly and sociable, it was a big plus!
the location is a little out of the way, but there's a bus stop right outside. this bus goes straight to the town centre, it balances things out.
Location
8/10
The hotel is a 25-30 minute walk from the centre and central station. So convenient! a bus stop right outside offers easy access to the town centre and makes exploring simple.
Facilities
9/10
I appreciated the free coffee, tea, and bottles of water. Such a nice touch! plus, the 24/7 desk was convenient. Everything i needed was there.
Service
10/10
The staff was lovely and helpful, assisting with bags to my room at 3:30 am! also, the staff provided free room service to bring me a cup of tea. Amazing.
0 Helpful
|
stephen from united kingdom
Single
double room
3 nights in November 2025
|
Reviewed:November 15, 2025
8.5/10
a good stay, clean, comfortable, and convenient
personal welcomesmall touchesslight inconvenience
I was greeted with such warmth and friendliness. It was like a personal welcome! i appreciated small touches such as the toiletries that saved my weekend. also the big bed ensured i slept soundly and peacefully.
the absence of tea and coffee in the rooms was a slight inconvenience, though the machine downstairs was a good alternative. i missed that little comfort within the room itself, especially after a long day.
Rooms
9/10
The room was nice. It had all the basic necessities i needed for a comfortable stay. the room was kept very clean.
Location
8/10
The hotel has a good location. It allows easy access to transport links. the hotel is approximately a 20-minute walk to the city centre, ideal for those who enjoy exploring on foot.
Dining
8/10
while tea and coffee aren't in the rooms, the downstairs machine offered various options. this setup allows guests to enjoy a range of hot drinks throughout the day and night, i found it practical.
Facilities
9/10
The facilities worked great. there are toiletries, that are provided. This was a very welcome touch, especially for those who might have forgotten essential items.
0 Helpful
|
Rowan from United Kingdom
Single
double room
3 nights in August 2025
|
Reviewed:November 04, 2025
9/10
friendly stafffantastic value
the staff was friendly. the hotel was very clean. i felt the value was fantastic!!!
the room was a bit small.
0 Helpful
Nathaniel from United Kingdom
Business traveller
Double Room
3 nights in August 2025
|
Reviewed:October 09, 2025
8.5/10
simple and clean accommodation
friendly staffhigh cleanlinesscomfy bedsfree toiletries
The staff was very friendly and helpful . i found the room to be very clean and tidy, offering a good space. the beds were comfortable, important for a restful night. i also appreciated the toiletries provided in the room. It was a nice touch.
The hotel is a little far from the central area. I needed to use public transportation.
Location
8/10
The hotel is located near bus stops which provide easy access to the city center. This made travelling around convenient. there are bus stops situated practically outside the hotel providing regular service, which i found useful.
Rooms
9/10
My room had a very clean space with a comfortable bed, the room was tidy. the shower worked great. i found it convenient. The rooms are as advertised with no bad surprise.
0 Helpful
|
FAQs
About Citysteps Hotels Newcastle West
How far is Citysteps Hotels Newcastle West from Newcastle International Airport?
The hotel is located 12 km from Newcastle International Airport.
What are the nearby attractions to Citysteps Hotels Newcastle West?
Nearby attractions include Theatre Royal (2 km), St James' Park (2 km), and Utilita Arena (2 km).
What amenities are available in the rooms at Citysteps Hotels Newcastle West?
Rooms feature a flat-screen TV, free toiletries, and a desk.
What dining options are available near Citysteps Hotels Newcastle West?
Guests can dine at Shawarma Fattoush, located 0.5 km away, or Moulin Rouge Cafe and Grill, which is 1 km from the hotel.
Is Wi-Fi available at Citysteps Hotels Newcastle West?
Free Wi-Fi is available throughout the property.
What security features does Citysteps Hotels Newcastle West provide?
The hotel offers 24-hour security services for guest safety.
Is there a game room at Citysteps Hotels Newcastle West?
Yes, there is an on-site game room for family and group activities.
Is Citysteps Hotels Newcastle West a non-smoking property?
Yes, the hotel is a non-smoking environment throughout the premises.
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